EcoStride Partner Programme Guide

24 sept. 2026

This guide introduces the EcoStride Installation Partner Programme. It explains the purpose of the programme, the training and assessment required for certification, and the framework within which certified partners are rated and progress. Applicants should read it before starting the training modules.

1. Introduction

1.1 About EcoStride Energy

EcoStride Energy is a Nigerian renewable energy company based in Abuja. For more than three years it has designed, supplied and installed solar and battery systems for businesses and households. Its technical team has completed more than 750 installations and has over 15 years of combined industry experience.

1.2 Purpose of the programme

To serve customers across Nigeria, EcoStride is establishing a network of independent, certified technicians known as Installation Partners. The Installation Partner Programme sets the standard these partners must meet and the means by which that standard is assessed and maintained.

Installation Partners represent EcoStride on every job. The quality, safety and conduct of their work therefore reflect directly on the company and its customers.

1.3 Who this guide is for

This guide is for technicians applying to become EcoStride Installation Partners. It assumes no prior knowledge of EcoStride. Applicants may be experienced electricians new to solar, or solar installers without formal training; the programme is designed for both.

Operational procedures, the partner code of conduct and contractual terms are not covered here. They are provided separately during onboarding.

2. Context: solar energy in Nigeria

Nigeria receives approximately 4 to 6.5 kWh of solar energy per square metre per day, with the highest levels in the north. Combined with unreliable grid supply and the rising cost of generator fuel, this makes solar and battery systems an increasingly important source of power for homes and businesses.

The market has also seen a large number of poorly designed and installed systems, and a significant volume of counterfeit or under-rated products. Many customers have been disappointed as a result. Competent, honest installation is essential to restoring confidence in the technology.

Several local conditions affect the design, installation and performance of every system. They are addressed in detail in the training modules.

3. Legal and standards framework

Electrical work in Nigeria is regulated. Installation Partners must comply with the legal requirements and standards that apply to each job, and with the manufacturer's instructions for the equipment installed.

EcoStride certification confirms that a partner meets EcoStride's standard. It does not replace any licence, registration or certification required by law.

4. The training programme

4.1 Objectives

The programme develops competence in five areas:

• Communication: dealing with customers and EcoStride clearly, respectfully and promptly.
• Integrity: honesty in all dealings, including when reporting mistakes or problems.
• Best practice: carrying out work to a recognised professional standard.
• Safety: protecting workers, customers and the public from harm.
• Technical competence: understanding how systems work, so that they can be designed, installed and maintained correctly.

4.2 Structure

The programme consists of five modules, requiring approximately 25 hours of study in total. Each module corresponds to one segment of the Part 1 assessment.

Each module sets out learning outcomes, followed by short units, worked examples, case studies, practical activities, a knowledge check with answers and a glossary of key terms.

4.3 Guidance on study

• Study the modules in order. Module 2 (Safety) should be completed before the technical modules.
• Study in short sessions of one or two units.
• Work through every calculation independently.
• Complete each knowledge check before consulting the answers.

The assessment tests understanding rather than recall. Candidates who understand the reasoning in each unit will be able to apply it to unfamiliar situations.

5. Assessment and certification

Certification requires successful completion of two assessments.

Candidates who pass both assessments are admitted to the network as Probationary Partners.

6. The Partner Pathway

The Partner Pathway links each partner's performance to the work they are offered, their share of each job and their progression. Partners who consistently meet a high standard are offered more work and greater responsibility. Partners who do not meet the standard are offered less work and may be removed from the network.

6.1 Performance rating

Every completed job is rated. The rating combines five measures, with workmanship carrying the greatest weight because its effects persist long after the job is completed.

6.2 Safety-critical conduct

Safety is not included in the rating average and cannot be offset by good performance elsewhere. The following are treated as serious breaches and are reviewed individually:

• working on equipment that has not been isolated and proved dead;
• commissioning or leaving a system without its protective earth;
• bypassing or disabling a protective device;
• unsafe work at height;
• reporting a job as complete when it is not.

6.3 Ranks

A partner's share of each job increases with rank. The requirements for each rank are provided during onboarding.

6.4 Performance management

Where a partner's ratings fall below the required standard, the partner is offered fewer jobs and placed on a performance improvement period. If performance does not improve, the partner is suspended. Continued poor performance, or a serious safety breach, results in removal from the network.

6.5 Fairness

The pathway operates on the following principles:

• new partners are offered sufficient work to establish a record;
• ratings are based on recent jobs, so that improvement is reflected;
• partners can see their own rating and how it is made up;
• partners may request a review of a rating they consider incorrect;
• ratings must be earned; pressuring a customer for a favourable rating is misconduct.

7. Communication with EcoStride

EcoStride does not receive visitors at its office. All communication is conducted remotely.

Contact hours are 09:00 to 16:00. Responses between 12:00 and 14:00 may be delayed.

Project reports are submitted by WhatsApp in a standard format, which EcoStride will provide.

8. References

• NEMSA Renewable Energy Installation Guidelines
• Nigerian Electricity Supply and Installation Standards Regulations 2015
• NEMSA Certification Schemes for Electrical Installation Personnel