These Terms of Service ("Terms", "Agreement") are an agreement between EcoStride Energy ("we," "our," or "us") and you ("User", "you", or "your"). This Agreement sets forth the general terms and conditions of your use of the [www.ecostrideenergy.com] website, any of its products, and services (collectively, "Website" or "Services").

1. Use of Our Website and Services

By using our Website, you warrant that you are at least 18 years old or have the legal consent of a guardian. You agree to use the Website and Services in compliance with these Terms, applicable laws, and regulations. You may not use our Website for any unlawful or fraudulent activity.

2. Products and Services

EcoStride Energy provides renewable energy consultation, planning, and other services, as well as the sale and distribution of clean energy products such as solar panels, biogas systems, and energy storage solutions.

All products sold are subject to their own terms, including warranties as described below. Availability of products may vary depending on stock levels, and we reserve the right to modify, discontinue, or refuse to sell any product at any time.

3. Orders and Payments

When you purchase a product or service from our Website, you agree to provide accurate payment and shipping information. All prices are subject to change without notice. We reserve the right to cancel any order if there are issues with payment or stock availability.

- Payment Methods: We accept major credit cards, bank transfers, and other forms of payment as detailed on our Website.
- Shipping: Shipping times and costs will be calculated during the checkout process. We are not responsible for delays caused by third-party shipping companies.

4. Product Warranties

We offer warranties on certain products. The warranty period and coverage details will be included with the product at the time of purchase.

- Warranty Coverage: Our warranties typically cover manufacturing defects and performance issues related to renewable energy systems. They do not cover damages resulting from misuse, improper installation, or natural disasters.
- Warranty Claims: If you experience issues with a product under warranty, you may contact us at contact@ecostrideenergy.com. Please provide proof of purchase and a description of the issue. We will determine whether a replacement, repair, or refund is appropriate based on the warranty terms.

5. Returns and Refunds

Products may be returned or refunded under the following conditions:
- Eligibility: Products must be unused, in their original packaging, and returned within [Insert Return Period] days of purchase. Certain custom products may not be eligible for returns.
- Refund Process: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

6. Intellectual Property

All content on our Website, including text, graphics, logos, and images, is the intellectual property of EcoStride Energy and is protected by copyright and trademark laws. You may not reproduce, distribute, or otherwise exploit the content without our express permission.

7. Limitation of Liability

EcoStride Energy is not liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or inability to use, our Website, products, or Services. In no event shall our total liability exceed the amount you paid for the product or service in question.

8. Indemnification

You agree to indemnify and hold EcoStride Energy, its affiliates, officers, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses arising out of your use of the Website or Services, or your violation of these Terms.

9. Third-Party Links

Our Website may contain links to third-party websites or services. We do not endorse or control these external sites and are not responsible for their content or services. You agree to review and comply with the terms of service of any third-party sites you visit.

10. Modifications to Terms

We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting. Continued use of the Website and Services after any such changes constitutes your acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Nigeria. Any legal actions related to this Agreement shall be brought in the courts located in Nigeria.

12. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

EcoStride Energy
Nigeria Office: 419 Tigris Crescent, Maitama, Abuja, Nigeria. Phone: +234(0)706 107 1071
France Office: 20, Boulevard Pasteur, 91440, Paris, France. Phone: +33(0)6 65 81 86 82
Germany Office: Trabener Strasse 61a, 14193, Berlin, Germany. Phone: +49(0)17 89 21 90 58

Email: contact@ecostrideenergy.com